Privacy Policy

Haya Digital Craft FZE LLC

Effective from: 22/4/2026 Last updated: 22/4/2026

Our Commitment to Your Privacy

Your privacy is taken seriously at Haya Digital Craft. This policy explains clearly what information is collected, why it is collected, how it is used, and how it is protected. By using this website or purchasing any service, you agree to the practices described in this policy.

1. WHO WE ARE

Haya Digital Craft is a marketing strategy and conversion consultancy operating in the UAE, serving clients across GCC and globally.

For any privacy-related questions: [Your contact email]

2. WHAT INFORMATION WE COLLECT

Information you provide directly:

— Full name — Email address — Phone number — Business name and website URL — Project details and business information shared during enquiries or service delivery — Payment information — processed securely through our payment provider, or through bank transfer. Payment card details are never stored directly by Haya Digital Craft FZE LLC.

Information collected automatically:

When you visit this website, certain information may be collected automatically through cookies and analytics tools — including your IP address, browser type, pages visited, time spent on pages, and how you arrived at the website.

This includes current and future use of analytics and advertising tools such as website analytics platforms and advertising pixels used to understand website performance and improve the visitor experience.

3. HOW WE COLLECT YOUR INFORMATION

Information is collected through:

Contact and enquiry forms on this website
Service purchase forms and checkout
Consultation booking forms
Email communications
Cookies and website tracking tools
Information shared during project delivery

4. WHY WE COLLECT YOUR INFORMATION

Your information is collected and used to:

Deliver the services and products you have purchased
Process payments securely
Respond to enquiries and communications
Send service updates, project communications, and delivery confirmations
Improve the website experience and understand how visitors use the site
Send relevant updates about Haya Digital Craft FZE LLC services — where you have given permission to do so
Comply with legal and regulatory obligations

5. COOKIES & TRACKING

This website uses cookies — small files stored on your device that help the website function and improve your experience.

Cookies are used for:

Website functionality and performance
Understanding how visitors navigate and use the website
Measuring the effectiveness of marketing and advertising
Improving the visitor experience over time

Current and future analytics and advertising tools may collect data about your visit to this website. This data is used solely to understand website performance and improve the services offered.

You can control cookie settings through your browser at any time. Disabling cookies may affect how certain parts of the website function.

6. HOW YOUR INFORMATION IS STORED & PROTECTED

Your information is stored securely through the platforms and tools used to operate and deliver Haya Digital Craft services — including website hosting, email platforms, booking systems, and payment processors.

All platforms used are required to maintain appropriate security standards. Your data is never stored carelessly or shared for purposes outside of service delivery.

No method of storage or transmission is completely secure. Haya Digital Craft takes all reasonable steps to protect your information and will notify you promptly if a data breach occurs that affects your personal data.

7. WHO HAS ACCESS TO YOUR INFORMATION

Your information is accessed solely for the purpose of delivering the agreed service. It is not sold, rented, or shared for marketing purposes.

In the course of delivering services, your information may be handled through the secure platforms and tools used to operate Haya Digital Craft. All tools and platforms used are selected with data security and confidentiality in mind.

8. HOW LONG WE KEEP YOUR INFORMATION

Your information is retained for as long as necessary to deliver the agreed service and for a reasonable period afterward — to handle any follow-up questions, legal requirements, or service-related communications.

When your information is no longer needed, it is deleted or anonymized securely.

9. YOUR RIGHTS

Under UAE Federal Data Protection Law and applicable international regulations — you have the right to:

Access the personal information held about you
Request correction of any inaccurate information
Request deletion of your personal data — subject to legal and contractual obligations
Withdraw consent for marketing communications at any time
Request information about how your data is being used
Object to processing of your personal data in certain circumstances

To exercise any of these rights — contact us at [your contact email]. Requests will be responded to within a reasonable timeframe.

10. INTERNATIONAL DATA TRANSFERS

Haya Digital Craft serves clients across GCC and globally. Your information may be processed through platforms that operate internationally. Where this occurs, appropriate measures are taken to ensure your data is handled securely and in accordance with applicable privacy laws.

If you are located in the European Union — your data is handled in accordance with GDPR requirements. You have the right to lodge a complaint with your local supervisory authority if you believe your data has been handled incorrectly.

11. THIRD PARTY LINKS

This website may contain links to external websites. Haya Digital Craft is not responsible for the privacy practices of those websites. We encourage you to review the privacy policy of any external site you visit.

12. CHILDREN'S PRIVACY

This website and its services are intended for business owners and professionals. No information is knowingly collected from individuals under the age of 18.

13. UPDATES TO THIS POLICY

This privacy policy may be updated from time to time to reflect changes in how the website operates, the services offered, or applicable legal requirements. Updates will be published on this page with a revised effective date. Continued use of this website after an update constitutes acceptance of the revised policy.

14. CONTACT

For any questions, concerns, or requests related to this privacy policy or how your personal data is handled:

[Your contact email] Haya Digital Craft FZE LLC

By using this website or purchasing any service from Haya Digital Craft, you confirm that you have read and understood this privacy policy.